PRIVACY POLICY

Last Updated: June 2026

Introduction

The Veiled Lotus ("we," "our," or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or make a purchase.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

When you visit our website, place an order, subscribe to our newsletter, or contact us, we may collect the following information:

Personal Information

Name
Email address
Billing address
Shipping address
Phone number (if provided)
Payment information

Automatically Collected Information

We may automatically collect certain information when you visit our website, including:

IP address
Browser type
Device information
Pages viewed
Referral sources
Website usage data

This information helps us improve our website and customer experience.

How We Use Your Information

We may use your information to:

Process and fulfill orders
Provide customer support
Send order confirmations and shipping updates
Respond to inquiries
Improve our products and services
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send promotional emails or newsletters (only if you have opted in)

Payment Processing

Payments are processed through secure third-party payment providers. We do not store or have direct access to your complete credit card information. Payment providers process your information according to their own privacy policies and security standards.

Print-on-Demand Fulfillment

To fulfill orders, we may share necessary customer information with trusted print-on-demand production and shipping partners.

Information shared may include:

Name
Shipping address
Order details

This information is used solely for the purpose of producing and delivering your order.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Remember user preferences
Improve website functionality
Analyze website traffic
Measure marketing performance

You may choose to disable cookies through your browser settings, though certain website features may not function properly.

Marketing Communications

If you subscribe to our mailing list, we may send occasional emails regarding:

New product releases
Promotions
Announcements
Brand updates

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share information only with:

Payment processors
Shipping providers
Print-on-demand fulfillment partners
Website hosting providers
Legal authorities when required by law

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

Access your information
Correct inaccurate information
Request deletion of your information
Withdraw marketing consent
Request information about how your data is used

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child under 13, we will take reasonable steps to remove such information.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

Continued use of the website following any changes constitutes acceptance of the revised policy.