Last Updated: June 2026
 
Order Processing
 
All orders are made to order through our print-on-demand fulfillment process.
 
This product is made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Producing products on demand rather than in bulk helps reduce overproduction and waste, so thank you for making thoughtful purchasing decisions.
 
Orders are typically processed within 2–7 business days before shipment.
 
Estimated Delivery Times
Once your order has been produced and shipped, estimated delivery times are:

• United States: 1–2 weeks

• Canada: 1–3 weeks

• International Orders: 2–4 weeks

 
Please note that these are estimated delivery windows and are not guaranteed.
 
Shipping times may vary due to carrier delays, customs processing, weather conditions, holidays, or other circumstances beyond our control.
 
Shipping Confirmation & Tracking
 
Once your order has shipped, you will receive a shipping confirmation email containing tracking information, if available.
Please allow up to 48 hours for tracking information to update after receiving your shipment notification.
Incorrect Shipping Information
 
Customers are responsible for providing accurate shipping information at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer. If an order is returned due to an incorrect address, additional shipping fees may apply to resend the package.

Lost, Stolen, or Delayed Packages

Once a package has been handed over to the shipping carrier, delivery is outside our direct control.

We are not responsible for:

• Lost packages marked as delivered

• Stolen packages

• Carrier delays

• Customs delays

• Weather-related shipping disruptions
   

If your package appears lost in transit, please contact us and we will do our best to assist you in locating the shipment.

International Orders

International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their local government.

These fees are not included in the purchase price or shipping cost and must be paid by the recipient.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or contains a manufacturing error, please contact us within 7 days of delivery.
Include:
 

• Your order number

• A description of the issue

• Clear photographs of the item and packaging

Upon verification, we will arrange a replacement or refund when appropriate.

Questions

If you have any questions regarding shipping, please contact us:

Email: info@TheVeiledLotu.com
Website: www.TheVeiledLotus.com

By placing an order through our website, you acknowledge and agree to this Shipping Policy.

This pairs well with the Terms & Conditions and Privacy Policy and clearly explains your print-on-demand model while setting customer expectations around the 1–2 week delivery timeframe.